Sue Max is the General Manager, Operational Strategy, for VenuesLive (NSW) Management Services Pty Ltd. VenuesLive operates Accor Stadium and CommBank Stadium in Sydney and Optus Stadium in Perth. Sue is also the Licensee of Accor Stadium, one of the largest licensed premises in NSW.
Sue has been involved in the event and venue management industry for over 35 years, working with various sporting organisations, including the Sydney Olympic Committee for the Olympic Games (SOCOG). Just prior to the Olympic Games, Sue took up a permanent position with the Olympic Stadium (now Accor Stadium) and was part of the original team which opened the then, 110,000 seat venue in 1999.
Between 2004 and 2020, Sue was the General Manager of Venue Management, overseeing Venue Operations, Event Operations and Staffing Operations & Services. The role included the operation of both Accor Stadium and CommBank Stadium, the delivery of all events and the management of the Company’s 2,500+ strong NSW in-house casual workforce.
From an event perspective, Sue has been involved with the planning and delivery of some of the world’s largest sports and entertainment events held in Australia.
In terms of her venue management experience, Sue played a lead role in the mobilisation and operational transition into CommBank Stadium and spent six months in Perth leading the initial delivery of the pre-operational phase of services at Optus Stadium.
Over recent years, Sue’s position has evolved into a strategically focussed role, undertaking a company-wide approach to VenuesLive’s core operational systems across its core strategies and standards. Particularly as it relates to safety, security, emergency and incident management, risk management, training and education programs.