Event Details

The VMA is committed to enhancing the safety and security of the venue management industry. Through a proactive approach, the VMA's Institute of Venue Safety and Security (IVSS) is training the professionals who manage our Members' venues and staff, along with those who supply or work within the industry.

IVSS is a tailored program for people working in the venue management industry, supplying the industry or work in safety and security.

Enhance your knowledge and upskill employees to safeguard your organisation against risks and threats.


  • Aug 27, 2023

  • Aug 28, 2023

  • Aug 29, 2023

  • Aug 30, 2023

  • Aug 31, 2023

  • Sep 1, 2023

2:00 PM - 3:00 PM
Registration and Check In
Check in at Novotel Parramatta before walking over to CommBank Stadium.
3:15 PM - 3:30 PM
Welcome and Afternoon Tea
3:30 PM - 4:15 PM
Behavioural Awareness
4:15 PM - 6:00 PM
401 Risk Management
6:00 PM - 8:00 PM
Welcome Reception


  • Al Baxter (Senior Principal | Architect at Populous)

    Al Baxter

    Senior Principal | Architect at Populous

  • Nic Boling (Vice President IT & Security at Tessitura Network)

    Nic Boling

    Vice President IT & Security at Tessitura Network

    Nic Boling is responsible for cyber security at Tessitura, a not-for-profit software and hosting company that powers arts and culture. Before joining Tessitura, Nic was Chief Technology Officer at Sydney Opera House for six years from 2015 where he built the organisation’s first cyber security team. He has hands-on experience securing venue systems and leading cyber security incident response. He holds a Master’s in Policing, Intelligence & Counter Terrorism and a Master’s in International Security Studies from Macquarie University, a Graduate Certificate in Cyber Security from Griffith University, and a Bachelor of Security Analysis from ANU.

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  • Hannah Foster (Chief Information Security and Privacy Officer at Live Nation)

    Hannah Foster

    Chief Information Security and Privacy Officer at Live Nation

  • Mark Graham (SVP - Venue Mobilisation and Operations at Live Nation Holdings)

    Mark Graham

    SVP - Venue Mobilisation and Operations at Live Nation Holdings

  • Darren Horne (Head of Security & Safety at Melbourne Convention and Exhibition Centre)

    Darren Horne

    Head of Security & Safety at Melbourne Convention and Exhibition Centre

    Darren Horne joined the award-winning Melbourne Convention and Exhibition Centre (MCEC) in July 2018.
    Previously with over 11 years’ experience in Victoria Police he achieved the rank of Sergeant before moving into private industry. Darren continues to maintain a deep knowledge of the National security environment including subject matter expertise in activism and public safety risk mitigation strategies.
    Dedicated to his team’s success, Darren leads MCEC’s high-performing Security, Safety and Wellbeing Team to drive a culture of health and safety.
    With over 1,500 events held at the venue each year, and over 3 million visitors, Darren is responsible for ensuring every visitor is safe and secure.

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  • Stuart Lyon AVM (Venue & Event Operations Director of Tātaki Auckland Unlimited)

    Stuart Lyon AVM

    Venue & Event Operations Director of Tātaki Auckland Unlimited

  • Nick Martin (Head of Strategic Risk Consulting, Pacific at Marsh)

    Nick Martin

    Head of Strategic Risk Consulting, Pacific at Marsh

  • Susan Max (General Manager, Operational Strategy at VenuesLive Management Services (NSW) Pty Ltd)

    Susan Max

    General Manager, Operational Strategy at VenuesLive Management Services (NSW) Pty Ltd

    Sue Max is the General Manager, Operational Strategy, for VenuesLive (NSW) Management Services Pty Ltd. VenuesLive operates Accor Stadium and CommBank Stadium in Sydney and Optus Stadium in Perth. Sue is also the Licensee of Accor Stadium, one of the largest licensed premises in NSW.
    Sue has been involved in the event and venue management industry for over 35 years, working with various sporting organisations, including the Sydney Olympic Committee for the Olympic Games (SOCOG). Just prior to the Olympic Games, Sue took up a permanent position with the Olympic Stadium (now Accor Stadium) and was part of the original team which opened the then, 110,000 seat venue in 1999.
    Between 2004 and 2020, Sue was the General Manager of Venue Management, overseeing Venue Operations, Event Operations and Staffing Operations & Services. The role included the operation of both Accor Stadium and CommBank Stadium, the delivery of all events and the management of the Company’s 2,500+ strong NSW in-house casual workforce.
    From an event perspective, Sue has been involved with the planning and delivery of some of the world’s largest sports and entertainment events held in Australia.
    In terms of her venue management experience, Sue played a lead role in the mobilisation and operational transition into CommBank Stadium and spent six months in Perth leading the initial delivery of the pre-operational phase of services at Optus Stadium.
    Over recent years, Sue’s position has evolved into a strategically focussed role, undertaking a company-wide approach to VenuesLive’s core operational systems across its core strategies and standards. Particularly as it relates to safety, security, emergency and incident management, risk management, training and education programs.

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  • Wayne Middleton CVE (Global Vice President, Risk at Momentus Technologies)

    Wayne Middleton CVE

    Global Vice President, Risk at Momentus Technologies

    Wayne Middleton CVE is the Global Vice President of Risk Manager software for Momentus Technologies, (formerly Ungerboeck). He is the founder of the software which was acquired by Ungerboeck in 2022. He is responsible for supporting Momentus’ clients globally to maximise product value and help mitigate risk.
    Wayne was, until recently, the owner of Reliance Risk consulting in Australia and New Zealand. He held roles as Principal and Managing Director in Australia for over 15 years. Reliance helps public venues, events, sports and companies in the entertainment industry to manage safety, security, enterprise, emergency and disruption-based risk.
    Wayne has over 35 years’ experience in management and operational roles in the venues and events industries and over 25 years as a risk management professional. He is a VMS graduate (1996), was the past Chair of the VMS (2018-21), holds a Masters in Risk Management, a Bachelor of Business Administration, and a Diploma in Security Risk Management. He also holds a CVE designation awarded by the IAVM, is an instructors on the IAVM’s Academy of Venue Safety and Security (AVSS) in the US, and is the inaugural Chair of the VMA’s Institute of Venue Safety and Security.

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  • Jenny Muldoon (Head of Visitor Services at Sydney Opera House)

    Jenny Muldoon

    Head of Visitor Services at Sydney Opera House

    Jenny holds more than 35 years’ experience within the security industry, with 15 of those years in senior executive positions in Security, Organisational Change, Emergency management and Business Resilience. In more recent years her role has focused on Safety, Risk and customer excellence at Sydney Opera House where she holds the role of Head of Visitor Services and is responsible for the largest customer facing teams within the Opera House. She has implemented large scale organisational training programs for cultural change in customer excellence, diversity, inclusion and belonging.

    Jenny also held the Role of Head of Security for Sydney Opera House from 2010 to 2016 and has worked internationally across the highly regulated environment in aviation and law enforcement industries, and has engaged over a long period with the counter-terrorism community and with Federal and State Governments. Jenny was a detective within the NSW Police and held this position for 13 years.

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  • Johnny Naofal (General Manager - Safety, Security and Facilities at Sydney Cricket & Sports Ground Trust)

    Johnny Naofal

    General Manager - Safety, Security and Facilities at Sydney Cricket & Sports Ground Trust

  • Mark Oxnam (Executive Manager - Security & Precinct at Melbourne Cricket Club)

    Mark Oxnam

    Executive Manager - Security & Precinct at Melbourne Cricket Club

    Mark spent 13 years working in law enforcement before transitioning to the private sector for the past 10 years, working in global security and asset protection roles in both logistics and major event planning. As the current Melbourne Cricket Club (MCC) Executive Manager Security and Precinct, Mark is responsible for the security posture of the venue, this involves strategic oversight and delivery of major security projects, complex operational planning for national and international events, and leading a wide variety of internal and external stakeholders at the Melbourne Cricket Ground to ensure patrons can experience the theatre of live sport and entertainment in a safe and secure environment.

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  • Michael Roberts (Associate Security Consultant at Arup)

    Michael Roberts

    Associate Security Consultant at Arup

    Michael is a safety, security and risk management professional with over 20 years’ experience in major event safety and security and critical infrastructure resilience.
    He leads Arup’s major events and venues and critical infrastructure offering for the Resilience, Security and Risk team for Australasia and provides clients with support in the areas of safety and security design, strategy development and implementation, operations, resilience planning and delivery and security capability development and training.

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  • James Wagg (Director of Facilities at ASM Global (APAC))

    James Wagg

    Director of Facilities at ASM Global (APAC)

  • Leanne Walsh (Founder and Principal Trainer of Baseline Behaviour and Consultancy)

    Leanne Walsh

    Founder and Principal Trainer of Baseline Behaviour and Consultancy

    Leanne is an expert in body language, deception detection and situational awareness, having studied and trained with some of best body language experts in the world such as Joe Navarro, Lena Sisco and Chase Hughes.
    The holder of an Expert Body Language Certificate from Joe Navarro Body Language Academy, recognised by the American Psychology Association, Leanne provides unique skills to identify intentions of people by the way they are interacting with others and the environment.
    Her training in interrogation, elicitation and deception detection coupled with her 21 years of state law enforcement experience within the NSWPF, sets her above the rest in situational awareness and hostility investigation.
    Leanne has travelled to London UK, where she was trained in the techniques of Project Servator from the National Project Servator Team.
    Leanne holds a Bachelor of Policing, as well as tertiary qualifications in security and risk management, training and assessing, emergency management and government investigations.
    Leanne is the Director of Baseline Behaviour and Consultancy Pty Ltd who specialise in training behaviour detection techniques to individuals and organisations to help eliminate the threat of hostile actions in public locations.

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Discover and connect with other attendees.


VMA Member
Standard Price A$4,740
Standard Price A$5,240

Instructor Registration only

Standard Price Complimentary


CommBank Stadium

Parramatta, NSW, Australia

If you have any questions please contact Zan Lewarn

Contact Organizer

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