The VMA Professional Development Workshops are designed for operational/ frontline staff and aspiring managers ready to take the next step in their careers. These face-to-face half-day workshops will enhance skill sets and allow attendees to take the next step in their career.
Now more than ever, is the time to invest in your team. Keep your young professionals engaged and eager to progress within the venue management industry.
Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and development. However, conflict becomes a concern when the people involved ...
Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and development. However, conflict becomes a concern when the people involved cannot work through it. When this type of conflict arises, negative energy can result, causing emotional distress and damaged relationships. This session will provide attendees the tools to assist in resolving conflict, provide skills to identify potentially aggressive behaviour, and de-escalation techniques conducive with their individual working environment.
Managing Director of Praesidium Risk and Resilience
Scott Taylor CPP is a Combined Communications Expert and Security, Safety and Risk Specialist with 29 years global industry experience. He is an industry thought leader who is Internationally Board Certified in Security Management and has shared his knowledge and expertise globally through specialist consulting and contextualised training. He has trained with the leading authorities on body language, deception detection statement analysis and facial micro-expressions and is a sought-after industry spokesperson. Hs is an accomplished keynote speaker who site on numerous International Security Councils to ensure he stays abreast of best practise in his field of expertise which directly translates into heightened outcomes for his clients.