Event Details

The VMA Professional Development Workshops are designed for operational/ frontline staff and aspiring managers ready to take the next step in their careers. These face-to-face half-day workshops will enhance skill sets and allow attendees to take the next step in their career.


Now more than ever, is the time to invest in your team. Keep your young professionals engaged and eager to progress within the venue management industry.

Agenda

12:00 PM - 12:50 PM
Registration and Lunch
12:50 PM - 1:00 PM
Welcome
1:00 PM - 2:00 PM
How to Present and Interact with Confidence and Influence
Who we hire, who we do business with, and who we date is largely based on non-verbal communication, and having an awareness of the totality of your communication can make you a more effectiv...
Who we hire, who we do business with, and who we date is largely based on non-verbal communication, and having an awareness of the totality of your communication can make you a more effective and influential leader. This session will cover how to develop and utilise the right speaking tone and cadence (interspersed with the use of pauses and inflections) and will provide you with great takeaways on both reading body language cues from others, as well as refining your own. By interpreting nonverbal cues, we can glean people’s true intent, and we can ensure that our words hit with greater impact. This can occur whether it’s a one on one meeting with a supplier or team member, or delivering a toolbox talk or even a keynote presentation. This session will open your eyes to new communication channels and indicators that are there for you to use once your mind is calm, present and non-judgmentally curious.
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2:00 PM - 3:00 PM
Emergency Management
In times of crisis and uncertainty, effective emergency management is essential for maintaining safety, order, and stability. This session will explore the principles and practices of emerge...
In times of crisis and uncertainty, effective emergency management is essential for maintaining safety, order, and stability. This session will explore the principles and practices of emergency management, focusing on the importance of maintaining composure and employing innovative solutions amidst chaos. We will discuss real-life scenarios and case studies to illustrate successful approaches to emergency response and recovery.
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3:00 PM - 3:30 PM
Afternoon tea
3:30 PM - 4:30 PM
Keynote Address - Leadership
Kate Alexander and Megan O'Toole joins us to explore the unique experiences and challenges of women in leadership, while also delving into the broader principles of effective leadership.
4:30 PM - 4:45 PM
Workshop Wrap Up

Speakers

  • Kate Alexander (Head of Major Events at Melbourne & Olympic Parks)

    Kate Alexander

    Head of Major Events at Melbourne & Olympic Parks

    Kate is an accomplished professional in the venue and event management industry, with over 12 years of experience across both stadium and arena environments within the sport and entertainment sector. Currently serving as the Head of Major Events at Melbourne & Olympic Parks, Kate is responsible for overseeing the planning and execution of large-scale events within the precinct, including the 2023 FIFA Women’s World Cup last year.

    Kate is a dedicated advocate for enhancing operational efficiencies, maintaining safe and secure environments, elevating customer experiences, promoting sustainability, and fostering the growth and development of team members.

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  • Megan O’Toole (Head Stadium Operations at AFL - Marvel Stadium Australia)

    Megan O’Toole

    Head Stadium Operations at AFL - Marvel Stadium Australia

    Megan has over 25 years’ experience in mega-event and venue management working on projects in the Middle East, UK, New Zealand, China, Japan and Australia.

    Currently Head of Operations at Marvel Stadium (AFL), Megan oversees the operational planning and delivery of more than 70 major sporting events and concerts each year that attract 2 million plus patrons. With a remit across the disciplines of ticketing, workforce, customer experience, carpark, operations, stadium contractors and tenancies; Megan leads a large team that on event days features over 500 Marvel Stadium operations and customer service staff working seamlessly with over 1,000 frontline contract personnel (catering, security and cleaning) to deliver safe, welcoming, inclusive and positive event-day experiences.

    Prior to joining the AFL, Megan had leadership roles in the mega-event space of World Expos in Dubai (2020), Shanghai (2010) and Nagoya (2005) where she was responsible for the operational planning, delivery and deployment of large international and local workforces in complex event environments rich in cultural, logistical and operational challenges.

    Megan also has several years of experience in contract catering for major events and iconic venues throughout Melbourne including the Melbourne Cup Carnival, Avalon International Air Show, the Australian Grand Prix, MotoGP and Melbourne Fashion Festival and venues such as Melbourne Museum, Royal Exhibition Building, Sovereign Hill, Royal Botanic Gardens and the Australian Event Centre.

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  • Michael Roberts (Associate at Arup)

    Michael Roberts

    Associate at Arup

    Michael is a safety, security and risk management professional with over 20 years’ experience in major event safety and security and critical infrastructure resilience.
    He leads Arup’s major events and venues and critical infrastructure offering for the Resilience, Security and Risk team for Australasia and provides clients with support in the areas of safety and security design, strategy development and implementation, operations, resilience planning and delivery and security capability development and training.

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  • Scott Taylor CPP, JP (Managing Director of Praesidium Risk and Resilience)

    Scott Taylor CPP, JP

    Managing Director of Praesidium Risk and Resilience

    Scott Taylor CPP is a Combined Communications Expert and Security, Safety and Risk Specialist with 29 years global industry experience. He is an industry thought leader who is Internationally Board Certified in Security Management and has shared his knowledge and expertise globally through specialist consulting and contextualised training. He has trained with the leading authorities on body language, deception detection statement analysis and facial micro-expressions and is a sought-after industry spokesperson. Hs is an accomplished keynote speaker who site on numerous International Security Councils to ensure he stays abreast of best practise in his field of expertise which directly translates into heightened outcomes for his clients.

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Tickets

Ticket Pricing
VMA Member

VMA Member Ticket

Standard Price A$149
Non Member

Non Member Ticket

Standard Price A$300
VMA Member Group of 5 Ticket

The VMA is pleased to offer VMA Members a special discount of 5 tickets for $600.

Standard Price A$600
Non Member Group of 5 Ticket

Not a VMA Member? Still enjoy a great discount when you register 5 employees.

Standard Price A$1,000

Venue

Abbotsford Convent

Saint Heliers Street 1
Abbotsford, Victoria, Australia

If you have any questions please contact Amanda Jamieson

Contact Organizer

+61 409225203

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