31st Asia-Pacific Venue Industry Congress

Monday 20 May - 8:15 am - 8:45 am 

Speaker: Lukas Daxer, Area Development Manager – Sports & Entertainment 

A new chapter for Sports and Entertainment events. 

2024 brings a new era of event trends focus on improving venue utilization. Multi-night events are coming stronger in the music industry and big venues need to be prepared to welcome consecutive sold-out nights. This concept, along with multi-purpose venue upgrades, brings new challenges to the venue operations' teams. SKIDATA achieved remarkable results with key venue partners by offering smooth NFC fan access as well as comprehensive venue management tools. 



Monday 20 May - 10:00 am - 10:30 am 

Speaker: Saul Heffernan, Group Commercial Director 

Are you set up for success as a 365-day venue? Big Screen Video explore functionality in digital screens for the future; with emerging LED trends and technology, the importance of sustainability and energy consumption in your venue, and serviceability for peace of mind. We'll also take a look at innovations around Australia in sport & stadia, so you'll be leaving inspired for what's possible for your venue. 

Monday 20 May - 10:30 am - 11:00 am 

Speaker: Jamie March, Sales Director - ANZ

Join us as Sales Director Jamie March discusses how VITEC'S Sustainability and Eco-friendly Design in Enterprise Video Solutions Carbon-neutral video solutions reduces the environmental impact of enterprise video resources and contributes to achieving climate change objectives.

Monday 20 May - 11:00 am - 11:30 am 

Speaker: Jake Tolsher, Business Development Manager, Sports & Live Events - APAC

Telling the story of the game. The venue's unique advantage.

Far too often we rely on flashing lights and fan cams to engage fans, but does this fill seats? Sports fans are just that, sports fans, so how are we connecting them to the game whilst still putting on a big show? In this session we discuss how video technology plays an important role in the balance of wow factor, storytelling and interactivity to help put your venue in a unique position over broadcasters and smart phones.

Monday 20 May - 1:30 pm - 2:00 pm 

Speaker: Suzie Crawford, Education Manager, VMA

The VMA is dedicated to enhancing the capacity of the venue industry and fostering career growth through a comprehensive range of educational initiatives. From our world renowned Venue Management School, Leadership Institute and Institute of Venue Safety and Security … all immersive residential programs, our recognised industry accreditations – AVM and CVE, and a variety of short form professional development opportunities delivered throughout the regions, the VMA supports venue professionals throughout all stages of their career development.

Through our industry partnerships, the VMA provides a number of scholarship opportunities for student attendance at our annual Institute of Venue Safety and Security, Venue Management School, and Leadership Institute. These scholarships are designed to encourage industry involvement and career success, providing you with opportunities in areas where you may excel. 

Discover the opportunities that align best for your career growth!

Monday 20 May - 2:00 pm - 2:30 pm

Speaker: Jack Perram, National Sales Manager, Oceania

Being our customers best service provider: An introduction. 

Join Jack Perram as he introduces the attendees of the VMA to Convergint. A service-based, global integrator, Convergint designs, installs, and services integrated building systems. With over 350 colleagues and offices in Auckland, Brisbane, Canberra, Melbourne, Perth, and Sydney, Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer. 

Monday 20 May - 3:15 pm - 3:45 pm 

Speaker: Steve Mackenzie, Chief Innovation Officer

Lots of change has been happening at Momentus, come and hear from Steve about what these changes are and what that means for the industry, including the industry's first integrated issue tracking and risk management tools. 

Monday 20 May - 5:30 pm - 6:00 pm 

The PMY team including UK guest from LIV Golf Gabe Clark will be on site in the Exhibitors Hub area to answer any delegate questions, albeit in a casual format.

Therefore, the copy we have arrived on is as follows:

Please join the PMY team for casual drinks in the Exhibitors Hub area to answer any questions you may have.

Monday 20 May - 6:00 pm - 6:30 pm 

Speaker: Edward Thornewell, Enterprise Account Executive, Humanforce

The best-in-one HCM Suite for venues and event workforces globally

Join Edward as we explore cutting-edge solutions tailored for managing human capital in the dynamic world of venues and event management. From optimizing scheduling to streamlining payroll processes, participants delved into the comprehensive capabilities of the HCM Suite, designed to meet the diverse needs of global event workforces. 

Tuesday 21 May - 8:30 am - 9:00 am 

Speaker: Edward Swete Kelly, Co-Founder & Director

Chronicler by Chronosoft, presented by Edward Swete Kelly, delves into the latest updates to our incident and operations management software.

This session will detail the new capabilities such as tailored workflows, integrated email management, comprehensive venue maps, and adaptable forms that enable facilities like the Brisbane Convention and Entertainment Centre to enhance safety and security, as well as optimise their operational procedures.

Tuesday 21 May - 9:00 am - 9:30 am 

Flexibility in Stadium Access Control

-        Learnings from FIFA ticketing integration

-        Quality and ease of design

-        Biometrics - Amazon Palm integration

-        Local sales, support and service.

Tuesday 21 May - 10:00 am - 10:30 am 

Tuesday 21 May - 10:30 am - 11:00 am 

Speaker: Julian Miller, Live Events Manager and Enrique Uriel, Chief Information Officer

Join us for an exclusive Q&A session diving deep into the technological overhaul of Benrabeu Stadium, led by Enrique, a pivotal figure in this journey.

Plus, one lucky attendee will win a Real Madrid jersey! Don't miss this chance to learn, engage, and potentially claim a piece of football history.

Tuesday 21 May - 11:00 am - 11:30 am 

Tuesday 21 May - 12:00m - 12:30 pm 

Speaker: Nigel Benton, Publisher, Australasian Leisure Management

Making the Most of News Media

The events, games and tours that your venue hosts get reported, but are you telling the story of your venue itself– its social, economic, employment and community value?

Telling your story through media – social or traditional – is a vital part of the marketing mix, yet it's an activity that the venue industry all-too-often overlooks.

Nigel will explain the most effective ways to tell the world and, most importantly your market, about the great things you do – generating attention, enhancing your reputation and enhance your business.

Tuesday 21 May - 1:00 pm - 1:30 pm 

Speakers: David Costantini – General Manager and Mark Wright Business Development Manager.

Join David and Mark as they delve into the crucial topic of fighting the war on single-use plastic cups in stadiums. Learn about our proactive approach and strategies aimed at disrupting this harmful practice.

Tuesday 21 May - 1:30 pm - 2:00 pm 

Speaker: Mark Wright,General Manager APAC

Join us for an introduction into the most trusted and intelligent accreditation platform in the world. Accredit provides a single source of truth, empowering clients with the knowledge of the who, what, where, and when to premier sporting teams, associations, venues and live events across the globe.

Tuesday 21 May - 2:00 pm - 2:30 pm 

Speaker: Nick Gurney, Director, Telecommunications

Amazing fan experiences through connectivity

Hear the findings from a recent research study conducted by our sister company, Boldyn Networks with event goers in the US and the UK. The study provides deep insights on what makes an amazing fan experience at major stadiums and events – and at the heart of this is connectivity. BAI/Boldyn is a major player in providing connectivity to top stadiums in the UK and US and is now engaged in Australia.

Tuesday 21 May - 3:00 pm - 3:30 pm 

Speaker: Paul McCarthy (Director at PBM Safety)

Development and Tweaking of Inclement Weather Action Plans

With the current weather scenarios in Australia its important to have weather contingency planning in place especially if you have outside events. We will take you through some basic planning steps and help work out trigger points for activities that are associated with you event and give you some real world scenarios that have played out over the last few years.