When

May 19 - 21, 2024GMT+10

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Where

Brisbane Convention and Exhibition Centre

Grey Street
Brisbane, Queensland, Australia

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To view the full program:



Please click on the Day - Day 1 - Sunday 19th, Day 2 - Monday 20th, and Day 3 - Tuesday 21st May.


Please click on each Room under each day to see all sessions - Plaza Auditorium, P6/7 Breakout , P8 Breakout, and Exhibitor Presentation Hub on the Tradefloor.

Day 1

( 05/19/2024 )

Day 2

( 05/20/2024 )

Day 3

( 05/21/2024 )

Plaza Auditorium

11:30 AM

2:30 PM

Venue Tours
Visit some of Brisbane's most iconic venues for a behind-the-scenes look.Venue Tour 1 - Performing Arts - Queensland Performing Arts CentreTime: 9am to 10:30am, Sunday 19th MayExperience a behind-the-scenes tour of one of Brisbane's most renowned cultural landmarks: the Queensland Performing Arts Centre (QPAC). Delve into the fascinating history, stories and architecture of QPAC’s four venues and enjoy and sneak peek of the much-anticipated fifth theatre, currently under development. Once compl...
Visit some of Brisbane's most iconic venues for a behind-the-scenes look.

Venue Tour 1 - Performing Arts - Queensland Performing Arts Centre

Time: 9am to 10:30am, Sunday 19th May

Experience a behind-the-scenes tour of one of Brisbane's most renowned cultural landmarks: the Queensland Performing Arts Centre (QPAC). Delve into the fascinating history, stories and architecture of QPAC’s four venues and enjoy and sneak peek of the much-anticipated fifth theatre, currently under development. Once complete, QPAC will be one of the world’s largest performing arts centres under one roof.

Limit: Up to 30 people


Venue Tour 2 - Multi Sports Complex - Sleeman Sports Complex (Limited Spots)

• Bus departs BCEC, Southbank at 11:15 am
• Bus arrives SSC (Anna Meares Velodrome) approx. 12:10 pm
• Lunch and welcome/introduction 12:10 – 12:30 pm
• Venue walk around 12:30 pm – 2 pm
• Bus picks up from Car Park 3 (other end of precinct) 2:00 -2:10 pm
• Return to Southbank 2:45-3:00 pm
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2:30 PM

3:30 PM

First Timers and Young Professionals Mixer
At opportunity for our first-time delegates and Young Professionals to meet up with the VMA Board.

3:30 PM

4:45 PM

Registration Opens

4:45 PM

5:00 PM

Official Opening
Our Congress Master of Ceremonies kicks starts the 2024 Asia-Pacific Venue Industry Congress with our Welcome to Country performance and opening remarks from the VMA President.

5:00 PM

6:00 PM

Opening Keynote - Disrupting Tradition: The Rise of LIV Golf
Proudly sponsored by PMY Group.LIV Golf's emergence onto the international golf stage signals a profound shift, blending sports with technology and innovation. In this groundbreaking exploration, Paul Yeomans, CEO of PMY Group and Gabriel Clark, Vice President of Event Operations and Workflow at LIV Golf will explore the disruptive impact of LIV Golf, showcasing its revolutionary event formats enriched with cutting-edge data analytics. Is this the dawn of a transformative era in global golf? Joi...
Proudly sponsored by PMY Group.
LIV Golf's emergence onto the international golf stage signals a profound shift, blending sports with technology and innovation. In this groundbreaking exploration, Paul Yeomans, CEO of PMY Group and Gabriel Clark, Vice President of Event Operations and Workflow at LIV Golf will explore the disruptive impact of LIV Golf, showcasing its revolutionary event formats enriched with cutting-edge data analytics. Is this the dawn of a transformative era in global golf? Join us for an exclusive glimpse into the LIV Golf journey, with a focus on enhancing the fan experience.
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6:10 PM

8:40 PM

Welcome Reception
Proudly presented by Quayclean

Join us on the Sky Terrace with its spectacular views over the Brisbane skyline for our ultimate welcome to venue experience for our delegates.

Plaza Auditorium

7:30 AM

8:15 AM

Registration & Trade Floor Opens

8:15 AM

8:30 AM

Host City Welcome - Queensland and the Olympic Games

8:30 AM

9:30 AM

International Keynote Address - Digital Revolution - The Real Madrid Journey
Proudly sponsored by Daktronics

Enrique Uriel Arias shares his experience of Real Madrid's digital transformation in delivering innovation for their local audience and 500 million global fans.

9:30 AM

10:30 AM

Morning Tea

10:30 AM

11:30 AM

Ticketing in 2024
Discover which new technologies and tools are worth investing in to stay ahead of the curve and deliver seamless ticketing experiences. From AI-driven chatbots to blockchain-based ticketing systems, we'll explore the latest innovations shaping the future of ticketing and their potential to drive efficiency and engagement.

Don't miss this opportunity to stay informed and inspired as we chart the course for the future of ticketing in 2024 and beyond.

11:30 AM

12:30 PM

International Panel – A Global Perspective on Revitalising Fan Engagement
Proudly sponsored by AXS Australia & NZ: Fan engagement stands as a cornerstone and is paramount for the success and sustainability of sports and entertainment venues. From leveraging emerging technologies to understanding cultural nuances, our panel of experts will bring an international perspective, dissect current trends and future directions in fan interaction and how this can impact your venue, and deliver actionable insights to navigate the evolving landscape of fan engagement on a global ...
Proudly sponsored by AXS Australia & NZ: Fan engagement stands as a cornerstone and is paramount for the success and sustainability of sports and entertainment venues. From leveraging emerging technologies to understanding cultural nuances, our panel of experts will bring an international perspective, dissect current trends and future directions in fan interaction and how this can impact your venue, and deliver actionable insights to navigate the evolving landscape of fan engagement on a global scale.
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12:30 PM

1:30 PM

Lunch

1:30 PM

2:30 PM

State versus State - the competitive acquisition landscape
This session will discuss the specific challenges and opportunities of product acquisition. Attracting major events to venues is now of significant interest to state governments and tourism bodies. How do venues ensure they align successful outcomes with government? What are the pitfalls? What makes a win-win? This session aims to provide venue managers, with the necessary strategies to succeed in securing high-profile events.

2:30 PM

3:15 PM

Afternoon tea

3:15 PM

4:45 PM

Promoters Panel
Proudly sponsored by Big Screen Video

After the biggest year in touring and major artists breaking ticket sale records, we have also seen the closure and cancellation of big-name festivals that have been staples on the landscape. Lars Brandle from Billboard brings together a stellar line up of industry heavyweights getting the low down on our success, opportunities and challenges ahead.

5:00 PM

6:00 PM

After 5! Networking Social Function
Sponsored by WISE - It's in your hands. Join us on the tradefloor for our traditional networking function to reconnect with delegates, exhibitors and sponsors. Drinks and canapes included.

P6/7 Breakout, Plaza Level

Meeting Rooms 6 & 7 on the Plaza level.

8:00 AM

8:45 AM

Registration & Trade Floor Opens

10:00 AM

11:00 AM

Morning Tea

11:00 AM

12:00 PM

Letters from the trenches - Venue Management in Council
Delve into the unique challenges inherent in managing venues within a council environment. Attendees will gain insights into the multifaceted nature of these challenges, ranging from conflicting directives on safety standards to budgetary constraints and logistical hurdles.

The session will provide a platform for attendees to share their experiences and best practices for addressing common challenges in council venue management.

1:00 PM

2:00 PM

Lunch

2:00 PM

3:00 PM

Share the Dignity
Share the Dignity is engaging with the venue industry as a key stakeholder to achieve their mission to ensure menstrual equity in Australia. In conjunction with the Queensland Government, they are aiming to ensure that when the Olympics is in Australia, Brisbane venues will be the first Olympics to deliver menstrual equity, ensuring that everyone is afforded the dignity in life that so many of us take for granted.

P8 Breakout, Plaza Level

Meeting Room 8 on the Plaza level.

8:00 AM

8:45 AM

Registration & Trade Floor Opens

10:00 AM

11:00 AM

Morning Tea

11:00 AM

12:00 PM

Young Professionals - Effective networking skills
This session investigates the art of effective networking and its importance in professional success. Attendees will learn practical strategies and techniques for building meaningful connections, cultivating relationships, and maximizing networking opportunities.Through interactive discussions and hands-on exercises, participants will gain insights into the fundamentals of networking etiquette, conversation starters, and follow-up strategies. As a young industry professional just starting out, t...
This session investigates the art of effective networking and its importance in professional success. Attendees will learn practical strategies and techniques for building meaningful connections, cultivating relationships, and maximizing networking opportunities.

Through interactive discussions and hands-on exercises, participants will gain insights into the fundamentals of networking etiquette, conversation starters, and follow-up strategies. As a young industry professional just starting out, this session will provide valuable insights to help you expand your professional network and achieve your career goals. Join us to unlock the secrets to successful networking.
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1:00 PM

2:00 PM

Lunch

2:00 PM

3:00 PM

Enhancing Visitor Experience Through Digital Immersion: A Case Study of the Sydney Opera House
Scott Carver Architects a 19x6m digital immersion room for the Sydney Opera House, providing a captivating 270-degree experience of its iconic venues during refurbishment. Converted from former back of house areas, the space has been a resounding success for tours and corporate events. The project showcases how immersive experiences can augment revenue streams and enhance visitor engagement in cultural venues.

Exhibition Presentation Hub, Tradefloor

8:15 AM

8:45 AM

SKIDATA

10:00 AM

10:30 AM

Big Screen Video

10:30 AM

11:00 AM

VITEC

11:00 AM

11:30 AM

Ross Video

1:00 PM

1:30 PM

AXS

1:30 PM

2:00 PM

Venue Management Association

2:00 PM

2:30 PM

Convergint

3:15 PM

3:45 PM

Momentus Technologies

5:30 PM

6:00 PM

PMY Group

6:00 PM

6:30 PM

Humanforce

Plaza Auditorium

8:00 AM

9:00 AM

Registration & Trade Floor Open

9:00 AM

10:00 AM

International Guest Speaker - A view from the US – Same, same but different
Managing multi-purpose venues comes with a unique set of challenges – you are a landlord, major event host, promoter and public authority. Tampa Sports Authority, in Florida, controls Raymond James Stadium, three city golf courses and the Hillsborough County Tournament Sportsplex as well as the landlord for George Steinbrenner Field and the Amalie Arena. Eric Hart’s job description encompasses maintaining and managing a comprehensive and complex group of sports and recreational facilities for t...
Managing multi-purpose venues comes with a unique set of challenges – you are a landlord, major event host, promoter and public authority. Tampa Sports Authority, in Florida, controls Raymond James Stadium, three city golf courses and the Hillsborough County Tournament Sportsplex as well as the landlord for George Steinbrenner Field and the Amalie Arena. Eric Hart’s job description encompasses maintaining and managing a comprehensive and complex group of sports and recreational facilities for the Tampa Bay area, all while facing the ultimate level of transparency and scrutiny – having your operating budget publicly available online.
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10:00 AM

11:00 AM

Morning Tea

11:00 AM

12:00 PM

Living the Dream – The Reality of Producing Live Theatre
Join us in an engaging discussion with some of Australia's leading theatrical producers as we delve in to the reality of bringing blockbuster productions to the stage.With many new productions hitting Australia's shores in 2024 and beyond we will look at what it takes to produce new work in today's world. What is the commercial viability of a new show versus remounting a tried-and-true classic? What is the secret to getting the public to spend money on an unknown product? And importantly how can...
Join us in an engaging discussion with some of Australia's leading theatrical producers as we delve in to the reality of bringing blockbuster productions to the stage.

With many new productions hitting Australia's shores in 2024 and beyond we will look at what it takes to produce new work in today's world. What is the commercial viability of a new show versus remounting a tried-and-true classic? What is the secret to getting the public to spend money on an unknown product? And importantly how can venues work closer with producers to allow for more new work to take to our stages and succeed?
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12:00 PM

1:00 PM

The rise and rise of heritage venues
Over the past decade, Australia and NZ has witnessed a significant resurgence in heritage venues such as The Tivoli and Princess Theatre in Brisbane, the Northcote in Melbourne, and theatres across Newcastle, Sydney, Perth, and Adelaide. In this session, industry experts will explore the driving forces behind this revival, discussing challenges, successes, and strategies for preserving and revitalizing these historic spaces.Attendees will gain insights into adaptive reuse projects, innovative pr...
Over the past decade, Australia and NZ has witnessed a significant resurgence in heritage venues such as The Tivoli and Princess Theatre in Brisbane, the Northcote in Melbourne, and theatres across Newcastle, Sydney, Perth, and Adelaide. In this session, industry experts will explore the driving forces behind this revival, discussing challenges, successes, and strategies for preserving and revitalizing these historic spaces.

Attendees will gain insights into adaptive reuse projects, innovative programming, and community engagement initiatives that have breathed new life into these cherished cultural landmarks. Join us to celebrate the enduring appeal and potential of heritage venues.
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1:00 PM

2:00 PM

Lunch

2:00 PM

3:00 PM

Master Class - Managing in a crisis
“We are not measured by what goes to plan, but how well we respond when it doesn’t…” This session explores the world of crisis management and how it impacts the consequences in the before, during and after critical events. Join our expert panel and explore the critical role of crisis management across operations, technology, executive leadership and media management.

3:00 PM

3:45 PM

Afternoon Tea and Ice Cream Party. Proudly sponsored by Feld.

3:45 PM

5:00 PM

Navigating the Future of Venue Management: Trends, Impacts, and Strategies
Proudly sponsored by VITEC - Join us for a forward-looking session on the future of venue management, exploring key trends and their impacts on the industry. Discuss the role of technology in shaping venue management and data analytics for predictive insights. Explore sustainability initiatives, virtual and augmented reality applications, and advanced security systems in enhancing venue operations. From economic shifts to technological advancements and unforeseen events, the panel of internation...
Proudly sponsored by VITEC - Join us for a forward-looking session on the future of venue management, exploring key trends and their impacts on the industry. Discuss the role of technology in shaping venue management and data analytics for predictive insights. Explore sustainability initiatives, virtual and augmented reality applications, and advanced security systems in enhancing venue operations. From economic shifts to technological advancements and unforeseen events, the panel of international experts will analyse how these factors influence the industry landscape and what it means for you.
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7:00 PM

11:00 PM

Gala Dinner & Venue Industry Awards
Proudly sponsored by 24/7 Software

Join us in the Plaza Terrace Ballroom for our industries night of nights.

P6/7 Breakout, Plaza Level

Meeting Rooms 6 & 7 on the Plaza level.

8:00 AM

9:00 AM

Registration & Trade Floor Opens

9:00 AM

10:00 AM

The view from the kitchen
Join the team from BCEC inside the kitchen where they will discuss key industry trends and sustainability practices shaping the culinary landscape. From sourcing local produce to addressing dietary restrictions and managing pricing, attendees will gain insights into how kitchens are adapting to meet evolving consumer demands while minimising environmental impact. Please note this session will be ticketed and limited to 20 delegates.

10:00 AM

11:00 AM

Morning Tea

11:00 AM

12:00 PM

The Elephant in the Room - Managing venues in Asia
This session offers a unique opportunity to gain insights into venue management in Asia from three distinct perspectives: Singapore, China, and Indonesia.From the dynamic city-state of Singapore, attendees will be treated to a deep dive into the ever-evolving landscape of venue management. Gain crucial knowledge on strategies for attracting international events and navigating the delicate balance of cultural sensitivities in a rapidly developing economy.From China, participants will gain insight...
This session offers a unique opportunity to gain insights into venue management in Asia from three distinct perspectives: Singapore, China, and Indonesia.

From the dynamic city-state of Singapore, attendees will be treated to a deep dive into the ever-evolving landscape of venue management. Gain crucial knowledge on strategies for attracting international events and navigating the delicate balance of cultural sensitivities in a rapidly developing economy.

From China, participants will gain insights into the complexities of managing venues in a vast and diverse market, navigating regulatory requirements, and harnessing technology to enhance the guest experience.

From Indonesia, attendees will discover innovative approaches to venue management in a country known for its rich cultural heritage and natural beauty, including strategies for sustainable practices and community engagement.
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12:00 PM

1:00 PM

Can the venue industry truly "work from home"?
This session explores the feasibility of remote work in the live event industry and examine the evolution of modern employment agreements, standards, and perks within our business. As the world adapts to new ways of working, especially in the wake of global events, the live event industry faces unique challenges and opportunities in embracing remote capabilities.The session will explore modern standards for employee well-being, including mental health support, work-life balance initiatives, and ...
This session explores the feasibility of remote work in the live event industry and examine the evolution of modern employment agreements, standards, and perks within our business. As the world adapts to new ways of working, especially in the wake of global events, the live event industry faces unique challenges and opportunities in embracing remote capabilities.

The session will explore modern standards for employee well-being, including mental health support, work-life balance initiatives, and professional development opportunities
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1:00 PM

2:00 PM

Lunch

2:00 PM

3:00 PM

Harnessing Venue Legacy: Shaping for Lasting Benefits
How do venues contribute to the long-term vitality and well-being of our communities? Explore how venues and precincts shape communities for lasting benefits. Learn how these initiatives contribute to economic growth, cultural enrichment, and social cohesion. Discover strategies for maximising their impact through effective planning and community engagement. Join us to unlock the transformative potential of venue and precinct shaping.

3:00 PM

3:45 PM

Afternoon Tea and Ice Cream Party. Proudly sponsored by Feld.

P8 Breakout, Plaza Level

Meeting Room 8 on the Plaza level.

8:00 AM

9:00 AM

Registration & Trade Floor Opens

9:00 AM

10:00 AM

Young Professionals - Leadership in the venue management industry
In this session, three senior leaders in venue management will share their career journeys. Discover how they started, grew, and why they stayed in the industry. Gain invaluable insights and inspiration for your own career path in venue management.

10:00 AM

11:00 AM

Morning Tea

11:00 AM

1:00 PM

Production, Rigging and AV Round Table
A facilitated round table discussion addressing the most relevant topics and challenges facing Technical & Back of House Operations.Expect insightful and candid discussions and open dialogue between Venue Operators, Service Providers & Hirers Representatives on a range of topics including Workplace Health & Safety and the need for consistencies across the Asia Pacific venue industry, Contractor Management, Event Rigging, Staffing and Resources and the current challenges faced across the industry...
A facilitated round table discussion addressing the most relevant topics and challenges facing Technical & Back of House Operations.

Expect insightful and candid discussions and open dialogue between Venue Operators, Service Providers & Hirers Representatives on a range of topics including Workplace Health & Safety and the need for consistencies across the Asia Pacific venue industry, Contractor Management, Event Rigging, Staffing and Resources and the current challenges faced across the industry and Scheduling.

Come armed with your questions. Nothing is off limits !
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1:00 PM

2:00 PM

Lunch

2:00 PM

3:00 PM

Gimmick or Game-Changer: Debating Innovations in Event Technology
In this thought-provoking session, industry experts will engage in a lively debate to determine whether a range of cutting-edge technologies are true game-changers or merely momentary solutions in the event industry. From virtual reality to artificial intelligence and beyond, we'll examine the potential impact of these innovations on event experiences.

Exhibition Presentation Hub, Tradefloor

8:30 AM

9:00 AM

Chronosoft

9:00 AM

9:30 AM

Team Axess

10:00 AM

10:30 AM

24/7 Software

10:30 AM

11:00 AM

Daktronics

11:00 AM

11:30 AM

ARUP

12:00 PM

12:30 PM

Australiasian Leisure Magazine

1:00 PM

1:30 PM

WISE - It's in your hands!

1:30 PM

2:00 PM

Accredit Solutions
Speaker: Mark Wright, General Manager APAC

Join us for an introduction into the most trusted and intelligent accreditation platform in the world. Accredit provides a single source of truth, empowering clients with the knowledge of the who, what, where, and when to premier sporting teams, associations, venues and live events across the globe.

2:00 PM

2:30 PM

BAI Communications

3:00 PM

3:30 PM

PBM Saftey
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