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Program
To view the full program:
Please click on the Day - Day 1 - Sunday 19th, Day 2 - Monday 20th, and Day 3 - Tuesday 21st May.
Please click on each Room under each day to see all sessions - Plaza Auditorium, P6/7 Breakout , P8 Breakout, and Exhibitor Presentation Hub on the Tradefloor.
Program
Day 1
( 05/19/2024 )
Day 2
( 05/20/2024 )
Day 3
( 05/21/2024 )
Plaza Auditorium
11:30
14:30
Venue Tours
Visit some of Brisbane's most iconic venues for a behind-the-scenes look.Venue Tour 1 - Performing Arts - Queensland Performing Arts CentreTime: 9am to 10:30am, Sunday 19th MayExperience a behind-the-scenes tour of one of Brisbane's most renowned cultural landmarks: the Queensland Performing Arts Centre (QPAC). Delve into the fascinating history, stories and architecture of QPAC’s four venues and enjoy and sneak peek of the much-anticipated fifth theatre, currently under development. Once compl...
Visit some of Brisbane's most iconic venues for a behind-the-scenes look.
Venue Tour 1 - Performing Arts - Queensland Performing Arts Centre
Time: 9am to 10:30am, Sunday 19th May
Experience a behind-the-scenes tour of one of Brisbane's most renowned cultural landmarks: the Queensland Performing Arts Centre (QPAC). Delve into the fascinating history, stories and architecture of QPAC’s four venues and enjoy and sneak peek of the much-anticipated fifth theatre, currently under development. Once complete, QPAC will be one of the world’s largest performing arts centres under one roof.
Limit: Up to 30 people
Venue Tour 2 - Multi Sports Complex - Sleeman Sports Complex (Limited Spots)
• Bus departs BCEC, Southbank at 11:15 am
• Bus arrives SSC (Anna Meares Velodrome) approx. 12:10 pm
• Lunch and welcome/introduction 12:10 – 12:30 pm
• Venue walk around 12:30 pm – 2 pm
• Bus picks up from Car Park 3 (other end of precinct) 2:00 -2:10 pm
• Return to Southbank 2:45-3:00 pm
view moreVenue Tour 1 - Performing Arts - Queensland Performing Arts Centre
Time: 9am to 10:30am, Sunday 19th May
Experience a behind-the-scenes tour of one of Brisbane's most renowned cultural landmarks: the Queensland Performing Arts Centre (QPAC). Delve into the fascinating history, stories and architecture of QPAC’s four venues and enjoy and sneak peek of the much-anticipated fifth theatre, currently under development. Once complete, QPAC will be one of the world’s largest performing arts centres under one roof.
Limit: Up to 30 people
Venue Tour 2 - Multi Sports Complex - Sleeman Sports Complex (Limited Spots)
• Bus departs BCEC, Southbank at 11:15 am
• Bus arrives SSC (Anna Meares Velodrome) approx. 12:10 pm
• Lunch and welcome/introduction 12:10 – 12:30 pm
• Venue walk around 12:30 pm – 2 pm
• Bus picks up from Car Park 3 (other end of precinct) 2:00 -2:10 pm
• Return to Southbank 2:45-3:00 pm
15:00
16:00
First Timers and Young Professionals Mixer
At opportunity for our first-time delegates and Young Professionals to meet up with the VMA Board.
16:00
17:15
Registration Opens
17:15
17:30
Official Opening
Our Congress Master of Ceremonies kicks starts the 2024 Asia-Pacific Venue Industry Congress with our Welcome to Country performance and opening remarks from the VMA President.
17:30
18:30
Opening Keynote - Disrupting Tradition: The Rise of LIV Golf
Proudly sponsored by PMY Group.LIV Golf's emergence onto the international golf stage signals a profound shift, blending sports with technology and innovation. In this groundbreaking exploration, Paul Yeomans, CEO of PMY Group and Gabriel Clark, Vice President of Event Operations and Workflow at LIV Golf will explore the disruptive impact of LIV Golf, showcasing its revolutionary event formats enriched with cutting-edge data analytics. Is this the dawn of a transformative era in global golf? Joi...
Proudly sponsored by PMY Group.
LIV Golf's emergence onto the international golf stage signals a profound shift, blending sports with technology and innovation. In this groundbreaking exploration, Paul Yeomans, CEO of PMY Group and Gabriel Clark, Vice President of Event Operations and Workflow at LIV Golf will explore the disruptive impact of LIV Golf, showcasing its revolutionary event formats enriched with cutting-edge data analytics. Is this the dawn of a transformative era in global golf? Join us for an exclusive glimpse into the LIV Golf journey, with a focus on enhancing the fan experience.
view moreLIV Golf's emergence onto the international golf stage signals a profound shift, blending sports with technology and innovation. In this groundbreaking exploration, Paul Yeomans, CEO of PMY Group and Gabriel Clark, Vice President of Event Operations and Workflow at LIV Golf will explore the disruptive impact of LIV Golf, showcasing its revolutionary event formats enriched with cutting-edge data analytics. Is this the dawn of a transformative era in global golf? Join us for an exclusive glimpse into the LIV Golf journey, with a focus on enhancing the fan experience.
18:40
21:10
Welcome Reception
Proudly presented by Quayclean
Join us on the Sky Terrace with its spectacular views over the Brisbane skyline for our ultimate welcome to venue experience for our delegates.
Join us on the Sky Terrace with its spectacular views over the Brisbane skyline for our ultimate welcome to venue experience for our delegates.
Plaza AuditoriumP6/7 Breakout, Plaza LevelP8 Breakout, Plaza LevelExhibition Presentation Hub, Tradefloor
Plaza Auditorium
08:00
08:45
Registration & Trade Floor Opens
08:45
09:00
Day 2 Welcome
09:00
10:00
International Keynote Address - Digital Revolution - The Real Madrid Journey
Proudly sponsored by Daktronics
Enrique Uriel Arias shares his experience of Real Madrid's digital transformation in delivering innovation for their local audience and 500 million global fans.
Enrique Uriel Arias shares his experience of Real Madrid's digital transformation in delivering innovation for their local audience and 500 million global fans.
10:00
11:00
Morning Tea
11:00
12:00
Ticketing in 2024
Discover which new technologies and tools are worth investing in to stay ahead of the curve and deliver seamless ticketing experiences. From AI-driven chatbots to blockchain-based ticketing systems, we'll explore the latest innovations shaping the future of ticketing and their potential to drive efficiency and engagement.
Don't miss this opportunity to stay informed and inspired as we chart the course for the future of ticketing in 2024 and beyond.
Don't miss this opportunity to stay informed and inspired as we chart the course for the future of ticketing in 2024 and beyond.
12:00
13:00
International Panel – A Global Perspective on Revitalising Fan Engagement
Proudly sponsored by AXS Australia & NZ: Fan engagement stands as a cornerstone and is paramount for the success and sustainability of sports and entertainment venues. From leveraging emerging technologies to understanding cultural nuances, our panel of experts will bring an international perspective, dissect current trends and future directions in fan interaction and how this can impact your venue, and deliver actionable insights to navigate the evolving landscape of fan engagement on a global ...
Proudly sponsored by AXS Australia & NZ: Fan engagement stands as a cornerstone and is paramount for the success and sustainability of sports and entertainment venues. From leveraging emerging technologies to understanding cultural nuances, our panel of experts will bring an international perspective, dissect current trends and future directions in fan interaction and how this can impact your venue, and deliver actionable insights to navigate the evolving landscape of fan engagement on a global scale.
view more13:00
14:00
Lunch
14:00
15:00
State versus State - the competitive acquisition landscape
This session will discuss the specific challenges and opportunities of product acquisition. Attracting major events to venues is now of significant interest to state governments and tourism bodies. How do venues ensure they align successful outcomes with government? What are the pitfalls? What makes a win-win? This session aims to provide venue managers, with the necessary strategies to succeed in securing high-profile events.
15:00
15:45
Afternoon tea
15:45
17:15
Promoters Panel
Proudly sponsored by Big Screen Video
After the biggest year in touring and major artists breaking ticket sale records, we have also seen the closure and cancellation of big-name festivals that have been staples on the landscape. Lars Brandle from Billboard brings together a stellar line up of industry heavyweights getting the low down on our success, opportunities and challenges ahead.
After the biggest year in touring and major artists breaking ticket sale records, we have also seen the closure and cancellation of big-name festivals that have been staples on the landscape. Lars Brandle from Billboard brings together a stellar line up of industry heavyweights getting the low down on our success, opportunities and challenges ahead.
17:20
18:20
After 5! Networking Social Function
Sponsored by WISE - It's in your hands. Join us on the tradefloor for our traditional networking function to reconnect with delegates, exhibitors and sponsors. Drinks and canapes included.
P6/7 Breakout, Plaza Level
Meeting Rooms 6 & 7 on the Plaza level.08:00
08:45
Registration & Trade Floor Opens
10:00
11:00
Morning Tea
11:00
12:00
Letters from the trenches - Venue Management in Council
Delve into the unique challenges inherent in managing venues within a council environment. Attendees will gain insights into the multifaceted nature of these challenges, ranging from conflicting directives on safety standards to budgetary constraints and logistical hurdles.
The session will provide a platform for attendees to share their experiences and best practices for addressing common challenges in council venue management.
The session will provide a platform for attendees to share their experiences and best practices for addressing common challenges in council venue management.
13:00
14:00
Lunch
14:00
15:00
Share the Dignity
Share the Dignity is engaging with the venue industry as a key stakeholder to achieve their mission to ensure menstrual equity in Australia. In conjunction with the Queensland Government, they are aiming to ensure that when the Olympics is in Australia, Brisbane venues will be the first Olympics to deliver menstrual equity, ensuring that everyone is afforded the dignity in life that so many of us take for granted.
P8 Breakout, Plaza Level
Meeting Room 8 on the Plaza level.08:00
08:45
Registration & Trade Floor Opens
10:00
11:00
Morning Tea
11:00
12:00
Young Professionals - Effective networking skills
This session investigates the art of effective networking and its importance in professional success. Attendees will learn practical strategies and techniques for building meaningful connections, cultivating relationships, and maximizing networking opportunities.Through interactive discussions and hands-on exercises, participants will gain insights into the fundamentals of networking etiquette, conversation starters, and follow-up strategies. As a young industry professional just starting out, t...
This session investigates the art of effective networking and its importance in professional success. Attendees will learn practical strategies and techniques for building meaningful connections, cultivating relationships, and maximizing networking opportunities.
Through interactive discussions and hands-on exercises, participants will gain insights into the fundamentals of networking etiquette, conversation starters, and follow-up strategies. As a young industry professional just starting out, this session will provide valuable insights to help you expand your professional network and achieve your career goals. Join us to unlock the secrets to successful networking.
view moreThrough interactive discussions and hands-on exercises, participants will gain insights into the fundamentals of networking etiquette, conversation starters, and follow-up strategies. As a young industry professional just starting out, this session will provide valuable insights to help you expand your professional network and achieve your career goals. Join us to unlock the secrets to successful networking.
13:00
14:00
Lunch
14:00
15:00
Enhancing Visitor Experience Through Digital Immersion: A Case Study of the Sydney Opera House
Scott Carver Architects a 19x6m digital immersion room for the Sydney Opera House, providing a captivating 270-degree experience of its iconic venues during refurbishment. Converted from former back of house areas, the space has been a resounding success for tours and corporate events. The project showcases how immersive experiences can augment revenue streams and enhance visitor engagement in cultural venues.
Exhibition Presentation Hub, Tradefloor
08:15
08:45
SKIDATA
Speaker: Lukas Daxer, Area Development Manager – Sports & EntertainmentA new chapter for Sports and Entertainment events.2024 brings a new era of event trends focus on improving venue utilization. Multi-night events are coming stronger in the music industry and big venues need to be prepared to welcome consecutive sold-out nights. This concept, along with multi-purpose venue upgrades, brings new challenges to the venue operations’ teams. SKIDATA achieved remarkable results with key venue partne...
Speaker: Lukas Daxer, Area Development Manager – Sports & Entertainment
A new chapter for Sports and Entertainment events.
2024 brings a new era of event trends focus on improving venue utilization. Multi-night events are coming stronger in the music industry and big venues need to be prepared to welcome consecutive sold-out nights. This concept, along with multi-purpose venue upgrades, brings new challenges to the venue operations’ teams. SKIDATA achieved remarkable results with key venue partners by offering smooth NFC fan access as well as comprehensive venue management tools.
view moreA new chapter for Sports and Entertainment events.
2024 brings a new era of event trends focus on improving venue utilization. Multi-night events are coming stronger in the music industry and big venues need to be prepared to welcome consecutive sold-out nights. This concept, along with multi-purpose venue upgrades, brings new challenges to the venue operations’ teams. SKIDATA achieved remarkable results with key venue partners by offering smooth NFC fan access as well as comprehensive venue management tools.
10:00
10:30
Big Screen Video
Speaker: Saul Heffernan, Group Commercial Director
Are you set up for success as a 365-day venue? Big Screen Video explore functionality in digital screens for the future; with emerging LED trends and technology, the importance of sustainability and energy consumption in your venue, and serviceability for peace of mind. We’ll also take a look at innovations around Australia in sport & stadia, so you’ll be leaving inspired for what’s possible for your venue.
Are you set up for success as a 365-day venue? Big Screen Video explore functionality in digital screens for the future; with emerging LED trends and technology, the importance of sustainability and energy consumption in your venue, and serviceability for peace of mind. We’ll also take a look at innovations around Australia in sport & stadia, so you’ll be leaving inspired for what’s possible for your venue.
10:30
11:00
VITEC
Speaker: Jamie March, Sales Director - ANZ
Join us as Sales Director Jamie March discusses how VITEC’S Sustainability and Eco-friendly Design in Enterprise Video Solutions Carbon-neutral video solutions reduces the environmental impact of enterprise video resources and contributes to achieving climate change objectives.
Join us as Sales Director Jamie March discusses how VITEC’S Sustainability and Eco-friendly Design in Enterprise Video Solutions Carbon-neutral video solutions reduces the environmental impact of enterprise video resources and contributes to achieving climate change objectives.
11:00
11:30
Ross Video
Speaker: Jake Tolsher, Business Development Manager, Sports & Live Events - APACTelling the story of the game. The venue's unique advantage.Far too often we rely on flashing lights and fan cams to engage fans, but does this fill seats? Sports fans are just that, sports fans, so how are we connecting them to the game whilst still putting on a big show? In this session we discuss how video technology plays an important role in the balance of wow factor, storytelling and interactivity to help put y...
Speaker: Jake Tolsher, Business Development Manager, Sports & Live Events - APAC
Telling the story of the game. The venue's unique advantage.
Far too often we rely on flashing lights and fan cams to engage fans, but does this fill seats? Sports fans are just that, sports fans, so how are we connecting them to the game whilst still putting on a big show? In this session we discuss how video technology plays an important role in the balance of wow factor, storytelling and interactivity to help put your venue in a unique position over broadcasters and smart phones.
view moreTelling the story of the game. The venue's unique advantage.
Far too often we rely on flashing lights and fan cams to engage fans, but does this fill seats? Sports fans are just that, sports fans, so how are we connecting them to the game whilst still putting on a big show? In this session we discuss how video technology plays an important role in the balance of wow factor, storytelling and interactivity to help put your venue in a unique position over broadcasters and smart phones.
13:00
13:30
Spot Available
13:30
14:00
Venue Management Association
Speaker: Suzie Crawford, Education Manager, VMAThe VMA is dedicated to enhancing the capacity of the venue industry and fostering career growth through a comprehensive range of educational initiatives. From our world renowned Venue Management School, Leadership Institute and Institute of Venue Safety and Security … all immersive residential programs, our recognised industry accreditations – AVM and CVE, and a variety of short form professional development opportunities delivered throughout the ...
Speaker: Suzie Crawford, Education Manager, VMA
The VMA is dedicated to enhancing the capacity of the venue industry and fostering career growth through a comprehensive range of educational initiatives. From our world renowned Venue Management School, Leadership Institute and Institute of Venue Safety and Security … all immersive residential programs, our recognised industry accreditations – AVM and CVE, and a variety of short form professional development opportunities delivered throughout the regions, the VMA supports venue professionals throughout all stages of their career development.
Through our industry partnerships, the VMA provides a number of scholarship opportunities for student attendance at our annual Institute of Venue Safety and Security, Venue Management School, and Leadership Institute. These scholarships are designed to encourage industry involvement and career success, providing you with opportunities in areas where you may excel.
Discover the opportunities that align best for your career growth!
view moreThe VMA is dedicated to enhancing the capacity of the venue industry and fostering career growth through a comprehensive range of educational initiatives. From our world renowned Venue Management School, Leadership Institute and Institute of Venue Safety and Security … all immersive residential programs, our recognised industry accreditations – AVM and CVE, and a variety of short form professional development opportunities delivered throughout the regions, the VMA supports venue professionals throughout all stages of their career development.
Through our industry partnerships, the VMA provides a number of scholarship opportunities for student attendance at our annual Institute of Venue Safety and Security, Venue Management School, and Leadership Institute. These scholarships are designed to encourage industry involvement and career success, providing you with opportunities in areas where you may excel.
Discover the opportunities that align best for your career growth!
14:00
14:30
Convergint
Speaker: Jack Perram, National Sales Manager, Oceania
Being our customers best service provider: An introduction.
Join Jack Perram as he introduces the attendees of the VMA to Convergint. A service-based, global integrator, Convergint designs, installs, and services integrated building systems. With over 350 colleagues and offices in Auckland, Brisbane, Canberra, Melbourne, Perth, and Sydney, Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.
Being our customers best service provider: An introduction.
Join Jack Perram as he introduces the attendees of the VMA to Convergint. A service-based, global integrator, Convergint designs, installs, and services integrated building systems. With over 350 colleagues and offices in Auckland, Brisbane, Canberra, Melbourne, Perth, and Sydney, Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.
15:15
15:45
Momentus Technologies
Speaker: Steve Mackenzie, Chief Innovation Officer
Lots of change has been happening at Momentus, come and hear from Steve about what these changes are and what that means for the industry,
Lots of change has been happening at Momentus, come and hear from Steve about what these changes are and what that means for the industry, including the industry's first integrated issue tracking and risk management tools.
Lots of change has been happening at Momentus, come and hear from Steve about what these changes are and what that means for the industry,
Lots of change has been happening at Momentus, come and hear from Steve about what these changes are and what that means for the industry, including the industry's first integrated issue tracking and risk management tools.
17:30
18:00
PMY Group
The PMY team including UK guest from LIV Golf Gabe Clark will be on site in the Exhibitors Hub area to answer any delegate questions, albeit in a casual format.
Therefore, the copy we have arrived on is as follows:
Please join the PMY team for casual drinks in the Exhibitors Hub area to answer any questions you may have.
Therefore, the copy we have arrived on is as follows:
Please join the PMY team for casual drinks in the Exhibitors Hub area to answer any questions you may have.
18:00
18:30
Humanforce
Speaker: Edward Thornewell, Enterprise Account Executive, Humanforce
The best-in-one HCM Suite for venues and event workforces globally
Join Edward as we explore cutting-edge solutions tailored for managing human capital in the dynamic world of venues and event management. From optimizing scheduling to streamlining payroll processes, participants delved into the comprehensive capabilities of the HCM Suite, designed to meet the diverse needs of global event workforces.
The best-in-one HCM Suite for venues and event workforces globally
Join Edward as we explore cutting-edge solutions tailored for managing human capital in the dynamic world of venues and event management. From optimizing scheduling to streamlining payroll processes, participants delved into the comprehensive capabilities of the HCM Suite, designed to meet the diverse needs of global event workforces.
Plaza AuditoriumP6/7 Breakout, Plaza LevelP8 Breakout, Plaza LevelExhibition Presentation Hub, Tradefloor
Plaza Auditorium
08:00
09:00
Registration & Trade Floor Open
09:00
10:00
International Guest Speaker - A view from the US – Same, same but different
Managing multi-purpose venues comes with a unique set of challenges – you are a landlord, major event host, promoter and public authority. Tampa Sports Authority, in Florida, controls Raymond James Stadium, three city golf courses and the Hillsborough County Tournament Sportsplex as well as the landlord for George Steinbrenner Field and the Amalie Arena. Eric Hart’s job description encompasses maintaining and managing a comprehensive and complex group of sports and recreational facilities for t...
Managing multi-purpose venues comes with a unique set of challenges – you are a landlord, major event host, promoter and public authority. Tampa Sports Authority, in Florida, controls Raymond James Stadium, three city golf courses and the Hillsborough County Tournament Sportsplex as well as the landlord for George Steinbrenner Field and the Amalie Arena. Eric Hart’s job description encompasses maintaining and managing a comprehensive and complex group of sports and recreational facilities for the Tampa Bay area, all while facing the ultimate level of transparency and scrutiny – having your operating budget publicly available online.
view more10:00
11:00
Morning Tea
11:00
12:00
Living the Dream – The Reality of Producing Live Theatre
Join us in an engaging discussion with some of Australia's leading theatrical producers as we delve in to the reality of bringing blockbuster productions to the stage.With many new productions hitting Australia's shores in 2024 and beyond we will look at what it takes to produce new work in today's world. What is the commercial viability of a new show versus remounting a tried-and-true classic? What is the secret to getting the public to spend money on an unknown product? And importantly how can...
Join us in an engaging discussion with some of Australia's leading theatrical producers as we delve in to the reality of bringing blockbuster productions to the stage.
With many new productions hitting Australia's shores in 2024 and beyond we will look at what it takes to produce new work in today's world. What is the commercial viability of a new show versus remounting a tried-and-true classic? What is the secret to getting the public to spend money on an unknown product? And importantly how can venues work closer with producers to allow for more new work to take to our stages and succeed?
view moreWith many new productions hitting Australia's shores in 2024 and beyond we will look at what it takes to produce new work in today's world. What is the commercial viability of a new show versus remounting a tried-and-true classic? What is the secret to getting the public to spend money on an unknown product? And importantly how can venues work closer with producers to allow for more new work to take to our stages and succeed?
12:00
13:00
The rise and rise of heritage venues
Over the past decade, Australia and NZ has witnessed a significant resurgence in heritage venues such as The Tivoli and Princess Theatre in Brisbane, the Northcote in Melbourne, and theatres across Newcastle, Sydney, Perth, and Adelaide. In this session, industry experts will explore the driving forces behind this revival, discussing challenges, successes, and strategies for preserving and revitalizing these historic spaces.Attendees will gain insights into adaptive reuse projects, innovative pr...
Over the past decade, Australia and NZ has witnessed a significant resurgence in heritage venues such as The Tivoli and Princess Theatre in Brisbane, the Northcote in Melbourne, and theatres across Newcastle, Sydney, Perth, and Adelaide. In this session, industry experts will explore the driving forces behind this revival, discussing challenges, successes, and strategies for preserving and revitalizing these historic spaces.
Attendees will gain insights into adaptive reuse projects, innovative programming, and community engagement initiatives that have breathed new life into these cherished cultural landmarks. Join us to celebrate the enduring appeal and potential of heritage venues.
view moreAttendees will gain insights into adaptive reuse projects, innovative programming, and community engagement initiatives that have breathed new life into these cherished cultural landmarks. Join us to celebrate the enduring appeal and potential of heritage venues.
13:00
14:00
Lunch
14:00
15:00
Master Class - Managing in a crisis
“We are not measured by what goes to plan, but how well we respond when it doesn’t…” This session explores the world of crisis management and how it impacts the consequences in the before, during and after critical events. Join our expert panel and explore the critical role of crisis management across operations, technology, executive leadership and media management.
15:00
15:45
Afternoon Tea and Ice Cream Party. Proudly sponsored by Feld.
15:45
17:00
Navigating the Future of Venue Management: Trends, Impacts, and Strategies
Proudly sponsored by VITEC - Join us for a forward-looking session on the future of venue management, exploring key trends and their impacts on the industry. Discuss the role of technology in shaping venue management and data analytics for predictive insights. Explore sustainability initiatives, virtual and augmented reality applications, and advanced security systems in enhancing venue operations. From economic shifts to technological advancements and unforeseen events, the panel of internation...
Proudly sponsored by VITEC - Join us for a forward-looking session on the future of venue management, exploring key trends and their impacts on the industry. Discuss the role of technology in shaping venue management and data analytics for predictive insights. Explore sustainability initiatives, virtual and augmented reality applications, and advanced security systems in enhancing venue operations. From economic shifts to technological advancements and unforeseen events, the panel of international experts will analyse how these factors influence the industry landscape and what it means for you.
view more19:00
23:00
Gala Dinner & Venue Industry Awards
Proudly sponsored by 24/7 Software
Join us in the Plaza Terrace Room for our industries night of nights.
Join us in the Plaza Terrace Room for our industries night of nights.
P6/7 Breakout, Plaza Level
Meeting Rooms 6 & 7 on the Plaza level.08:00
09:00
Registration & Trade Floor Opens
09:00
10:00
The view from the kitchen
Join the team from BCEC inside the kitchen where they will discuss key industry trends and sustainability practices shaping the culinary landscape. From sourcing local produce to addressing dietary restrictions and managing pricing, attendees will gain insights into how kitchens are adapting to meet evolving consumer demands while minimising environmental impact. Please note this session will be ticketed and limited to 20 delegates.
10:00
11:00
Morning Tea
11:00
12:00
The Elephant in the Room - Managing venues in Asia
This session offers a unique opportunity to gain insights into venue management in Asia from three distinct perspectives: Singapore, China, and Indonesia.From the dynamic city-state of Singapore, attendees will be treated to a deep dive into the ever-evolving landscape of venue management. Gain crucial knowledge on strategies for attracting international events and navigating the delicate balance of cultural sensitivities in a rapidly developing economy.From China, participants will gain insight...
This session offers a unique opportunity to gain insights into venue management in Asia from three distinct perspectives: Singapore, China, and Indonesia.
From the dynamic city-state of Singapore, attendees will be treated to a deep dive into the ever-evolving landscape of venue management. Gain crucial knowledge on strategies for attracting international events and navigating the delicate balance of cultural sensitivities in a rapidly developing economy.
From China, participants will gain insights into the complexities of managing venues in a vast and diverse market, navigating regulatory requirements, and harnessing technology to enhance the guest experience.
From Indonesia, attendees will discover innovative approaches to venue management in a country known for its rich cultural heritage and natural beauty, including strategies for sustainable practices and community engagement.
view moreFrom the dynamic city-state of Singapore, attendees will be treated to a deep dive into the ever-evolving landscape of venue management. Gain crucial knowledge on strategies for attracting international events and navigating the delicate balance of cultural sensitivities in a rapidly developing economy.
From China, participants will gain insights into the complexities of managing venues in a vast and diverse market, navigating regulatory requirements, and harnessing technology to enhance the guest experience.
From Indonesia, attendees will discover innovative approaches to venue management in a country known for its rich cultural heritage and natural beauty, including strategies for sustainable practices and community engagement.
12:00
13:00
Can the live event industry truly "work from home"?
This session explores the feasibility of remote work in the live event industry and examine the evolution of modern employment agreements, standards, and perks within our business. As the world adapts to new ways of working, especially in the wake of global events, the live event industry faces unique challenges and opportunities in embracing remote capabilities.The session will explore modern standards for employee well-being, including mental health support, work-life balance initiatives, and ...
This session explores the feasibility of remote work in the live event industry and examine the evolution of modern employment agreements, standards, and perks within our business. As the world adapts to new ways of working, especially in the wake of global events, the live event industry faces unique challenges and opportunities in embracing remote capabilities.
The session will explore modern standards for employee well-being, including mental health support, work-life balance initiatives, and professional development opportunities
view moreThe session will explore modern standards for employee well-being, including mental health support, work-life balance initiatives, and professional development opportunities
13:00
14:00
Lunch
14:00
15:00
Harnessing Venue Legacy: Shaping for Lasting Benefits
How do venues contribute to the long-term vitality and well-being of our communities? Explore how venues and precincts shape communities for lasting benefits. Learn how these initiatives contribute to economic growth, cultural enrichment, and social cohesion. Discover strategies for maximising their impact through effective planning and community engagement. Join us to unlock the transformative potential of venue and precinct shaping.
15:00
15:45
Afternoon Tea and Ice Cream Party. Proudly sponsored by Feld.
P8 Breakout, Plaza Level
Meeting Room 8 on the Plaza level.08:00
09:00
Registration & Trade Floor Opens
09:00
10:00
Young Professionals - Leadership in the venue management industry
In this session, three senior leaders in venue management will share their career journeys. Discover how they started, grew, and why they stayed in the industry. Gain invaluable insights and inspiration for your own career path in venue management.
10:00
11:00
Morning Tea
11:00
13:00
Production, Rigging and AV Round Table
A facilitated open discussion addressing the most relevant topics and challenges facing Technical & Back of House Operations.Expect insightful and candid discussions and open dialogue between Venue Operators, Hirers Representatives & Service Providers on a range of topics including Workplace Health & Safety, Current challenges faced across the Asia Pacific Venue and International Touring industries, Scheduling and Booking, Equipment and Contractor Management.The 2nd Hour will focus on the recent...
A facilitated open discussion addressing the most relevant topics and challenges facing Technical & Back of House Operations.
Expect insightful and candid discussions and open dialogue between Venue Operators, Hirers Representatives & Service Providers on a range of topics including Workplace Health & Safety, Current challenges faced across the Asia Pacific Venue and International Touring industries, Scheduling and Booking, Equipment and Contractor Management.
The 2nd Hour will focus on the recent announcement & introduction of a Nationally Accredited Entertainment Rigging Skills Set Certificate Course and the Arena Rigging Certificate of Competency, as well as updates regarding the Live Performance Australia Safety Guidelines for the Live Entertainment and Events Industries.
view moreExpect insightful and candid discussions and open dialogue between Venue Operators, Hirers Representatives & Service Providers on a range of topics including Workplace Health & Safety, Current challenges faced across the Asia Pacific Venue and International Touring industries, Scheduling and Booking, Equipment and Contractor Management.
The 2nd Hour will focus on the recent announcement & introduction of a Nationally Accredited Entertainment Rigging Skills Set Certificate Course and the Arena Rigging Certificate of Competency, as well as updates regarding the Live Performance Australia Safety Guidelines for the Live Entertainment and Events Industries.
13:00
14:00
Lunch
14:00
15:00
Gimmick or Game-Changer: Debating Innovations in Event Technology
In this thought-provoking session, industry experts will engage in a lively debate to determine whether a range of cutting-edge technologies are true game-changers or merely momentary solutions in the event industry. From virtual reality to artificial intelligence and beyond, we'll examine the potential impact of these innovations on event experiences.
Exhibition Presentation Hub, Tradefloor
08:30
09:00
Chronosoft
Speaker: Edward Swete Kelly, Co-Founder & Director“Chronicler by Chronosoft, presented by Edward Swete Kelly, delves into the latest updates to our incident and operations management software.This session will detail the new capabilities such as tailored workflows, integrated email management, comprehensive venue maps, and adaptable forms that enable facilities like the Brisbane Entertainment and Convention Centre to enhance safety and security, as well as optimise their operational procedures....
Speaker: Edward Swete Kelly, Co-Founder & Director
“Chronicler by Chronosoft, presented by Edward Swete Kelly, delves into the latest updates to our incident and operations management software.
This session will detail the new capabilities such as tailored workflows, integrated email management, comprehensive venue maps, and adaptable forms that enable facilities like the Brisbane Entertainment and Convention Centre to enhance safety and security, as well as optimise their operational procedures.”
view more“Chronicler by Chronosoft, presented by Edward Swete Kelly, delves into the latest updates to our incident and operations management software.
This session will detail the new capabilities such as tailored workflows, integrated email management, comprehensive venue maps, and adaptable forms that enable facilities like the Brisbane Entertainment and Convention Centre to enhance safety and security, as well as optimise their operational procedures.”
09:00
09:30
Team Axess
Speaker: David Brown
Flexibility in Stadium Access Control
- Learnings from FIFA ticketing integration
- Quality and ease of design
- Biometrics - Amazon Palm integration
- Local sales, support and service.
Flexibility in Stadium Access Control
- Learnings from FIFA ticketing integration
- Quality and ease of design
- Biometrics - Amazon Palm integration
- Local sales, support and service.
10:00
10:30
24/7 Software
10:30
11:00
Daktronics
Julian Miller, Live Events Manager and Enrique Uriel, Chief Information Officer
Join us for an exclusive Q&A session diving deep into the technological overhaul of Benrabeu Stadium, led by Enrique, a pivotal figure in this journey.
Plus, one lucky attendee will win a Real Madrid jersey! Don't miss this chance to learn, engage, and potentially claim a piece of football history.
Join us for an exclusive Q&A session diving deep into the technological overhaul of Benrabeu Stadium, led by Enrique, a pivotal figure in this journey.
Plus, one lucky attendee will win a Real Madrid jersey! Don't miss this chance to learn, engage, and potentially claim a piece of football history.
11:00
11:30
ARUP
12:00
12:30
Australiasian Leisure Magazine
Speaker: Nigel Benton, Publisher, Australasian Leisure ManagementMaking the Most of News MediaThe events, games and tours that your venue hosts get reported, but are you telling the story of your venue itself– its social, economic, employment and community value?Telling your story through media – social or traditional – is a vital part of the marketing mix, yet it’s an activity that the venue industry all-too-often overlooks.Nigel will explain the most effective ways to tell the world and, most ...
Speaker: Nigel Benton, Publisher, Australasian Leisure Management
Making the Most of News Media
The events, games and tours that your venue hosts get reported, but are you telling the story of your venue itself– its social, economic, employment and community value?
Telling your story through media – social or traditional – is a vital part of the marketing mix, yet it’s an activity that the venue industry all-too-often overlooks.
Nigel will explain the most effective ways to tell the world and, most importantly your market, about the great things you do – generating attention, enhancing your reputation and enhance your business.
view moreMaking the Most of News Media
The events, games and tours that your venue hosts get reported, but are you telling the story of your venue itself– its social, economic, employment and community value?
Telling your story through media – social or traditional – is a vital part of the marketing mix, yet it’s an activity that the venue industry all-too-often overlooks.
Nigel will explain the most effective ways to tell the world and, most importantly your market, about the great things you do – generating attention, enhancing your reputation and enhance your business.
13:00
13:30
WISE - It's in your hands!
"Join David and Mark as they delve into the crucial topic of fighting the war on single-use plastic cups in stadiums. Learn about our proactive approach and strategies aimed at disrupting this harmful practice."
13:30
14:00
Accredit Solutions
Speaker: Mark Wright, General Manager APAC
Join us for an introduction into the most trusted and intelligent accreditation platform in the world. Accredit provides a single source of truth, empowering clients with the knowledge of the who, what, where, and when to premier sporting teams, associations, venues and live events across the globe.
Join us for an introduction into the most trusted and intelligent accreditation platform in the world. Accredit provides a single source of truth, empowering clients with the knowledge of the who, what, where, and when to premier sporting teams, associations, venues and live events across the globe.
14:00
14:30
BAI Communications
Speaker: Nick Gurney, Director, TelecommunicationsAmazing fan experiences through connectivityHear the findings from a recent research study conducted by our sister company, Boldyn Networks with event goers in the US and the UK. The study provides deep insights on what makes an amazing fan experience at major stadiums and events – and at the heart of this is connectivity. BAI/Boldyn is a major player in providing connectivity to top stadiums in the UK and US and is now engaged in Australia....
Speaker: Nick Gurney, Director, Telecommunications
Amazing fan experiences through connectivity
Hear the findings from a recent research study conducted by our sister company, Boldyn Networks with event goers in the US and the UK. The study provides deep insights on what makes an amazing fan experience at major stadiums and events – and at the heart of this is connectivity. BAI/Boldyn is a major player in providing connectivity to top stadiums in the UK and US and is now engaged in Australia.
view moreAmazing fan experiences through connectivity
Hear the findings from a recent research study conducted by our sister company, Boldyn Networks with event goers in the US and the UK. The study provides deep insights on what makes an amazing fan experience at major stadiums and events – and at the heart of this is connectivity. BAI/Boldyn is a major player in providing connectivity to top stadiums in the UK and US and is now engaged in Australia.
15:00
15:30
PBM Safety
Speaker: Paul McCarthy (Director at PBM Safety)
Brief on session: Development and Tweaking of Inclement Weather Action Plans
With the current weather scenarios in Australia its important to have weather contingency planning in place especially if you have outside events. We will take you through some basic planning steps and help work out trigger points for activities that are associated with you event and give you some real world scenarios that have played out over the last few years.
Brief on session: Development and Tweaking of Inclement Weather Action Plans
With the current weather scenarios in Australia its important to have weather contingency planning in place especially if you have outside events. We will take you through some basic planning steps and help work out trigger points for activities that are associated with you event and give you some real world scenarios that have played out over the last few years.